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Know Your Customer

ING &
ITSync

What It Means To

“Know Your Customer”

“Know your customer” may sound insignificant or even boring to most people, it’s getting more important in the business world, especially with financial institutions.

Nowadays the businesses have a (larger) responsibility to verify the identity of their clients either before or during the time they start doing business with them.

ITSync has become a welcome partner to ING Global KYC ever since ING started to approach the KYC framework, as a global solution. We’ve teamed up to look for the champions in your respective expertise field and helped in the transfer to both the Amsterdam location and various supporting hubs, all over the world.

ING’s Global KYC is divided into various Pillars and domains: the CDD, Screening and Transaction Monitoring pillar, all responsible for setting the standards of the global framework. The delivery tribe takes care of in-depth (2nd line) operations and as a back-up to the KYC operations, the domain where the actual operational checks are made.

If you’re interested in joining this global challenge, please have a look at the extended information about the pillars and domains below.

Our KYC business lines

CDD Pillar

The CDD Pillar will set the standard (together with Corporate Audit Services) for the Global KYC Framework in regard to (local) legislation and regulation. The 5 teams take care of transforming legislation and regulation (i.e. FATCA/CRS) into a global framework that’s stands as a minimum to all ING branches internationally. This framework will be completed by ING Integrity thing and local legislations and regulations. The teams take care of actual guidance design, Risk & Control, Operations, Remediations and Program Coordination.

Transaction Monitoring Pillar

The TM pillar takes care of the actual transaction monitoring (both on a regular and on real-time basis), so we can have ‘the whole’ picture of a client. It also includes the monitoring of sanctions screening, blacklist and customer profiling. Within the TM pillar there is an increased use of automation and AI to minimize unnecessary alerts. Processes are defined and tested, to be transferred into automated systems (IT).

Screening Pillar

In the screening pillar, the standards for thorough screening are set in regards to name screening, sanction lists and PEP. Like within the CDD pillar, there are various teams who take care of Risk & Control, Operations, Remediation and Program Coordination.

Delivery Tribe

Within the delivery tribe (together with the pillars) all standards solutions are optimized for operational use. You will be involved the development of state of the art solutions on the socially relevant topics such as Anti-Money Laundering, Counter Terrorist Financing, Fraud, Sanctions and their global implementation across 40+ countries, affecting 36 million + ING customers.

KYC Operations

This is where the actual operations are done, both risk and rule based, all over the world. ING holds several hubs with the ‘follow the sun’ concept. In the Philippines, Singapore, Romania, the Netherlands and USA are locations in which KYC analysts provide the relevant data to business analysts for the entire KYC/CDD/TM process.

Reference of KYC Professionals

I contacted ITSync out of the blue and they helped me to find a new KYC job within few weeks! I have received full support on every step of the process of me moving to the Netherlands. The team was extremely helpful and very keen to respond on all my questions (not only before I started my job, but they care after me all the time). Probably my best job-changing experience so far. Could not recommend more!

Michal Kielbasinski
Specialist Global KYC

Our current vacancies in the AML/KYC domain

No vacancies found.

Questions or more information?
Then contact us

Questions or more information?
Then contact us